Your account · 3 of 5

Turn on two-step log-in

A code from an authenticator app on your phone, as well as your email link or password.

Who can do this
Everyone
Reading time
1 min read
Open account settings

With two-step log-in, someone who gets into your inbox or learns your password still can't log in as you without your phone.

  1. 1

    Open account settings

    Find Two-step log-in and press Set up.

    Open account settings
  2. 2

    Scan the QR code

    With an authenticator app such as Google Authenticator, Microsoft Authenticator, 1Password or Authy. If you can't scan it, type the key shown under it.

  3. 3

    Type the code the app shows

    Six digits. A new one appears every 30 seconds.

  4. 4

    Save your recovery codes

    Ten codes, shown once. Keep them in a password manager or print them. Each lets you in once if you lose your phone.

When it's required

  • A workspace's owner can require it for owners and admins, in the workspace's settings. Owners and admins who haven't set it up are asked to before they can open the workspace.
  • Editors and client reviewers are never required to use it, but anyone can turn it on.

If you lose your phone

  • Log in with a recovery code in place of the code from the app, then set it up again on your new phone.
  • Out of recovery codes? Contact us from your account's email address. Once we're sure it's you, we turn it off so you can set it up again.

Still stuck?

A person at Yacooti reads every message and replies by email. Name your workspace, and the video if it's about one.

Contact support